Our story
With everything we create we demonstrate respect for food at every level. Delivering performance, design and precision, we honor the ones who are producing it, the ones preparing it, and most of all, the ones lucky enough to be enjoying it. This is how we stay True to Food.
Respecting food at every level
We are committed to producing the industry’s best built-in appliances with leading-edge technology that gives you more flexibility to prepare food in the best possible way.
Know thy butcher
We highly suggest being on a first name basis with your local whole-animal butcher. Highly dedicated to the craft, their guidance can make a real difference in what you bring to the table. Meet Sam Garwin of Fleishers Craft Butchery in New York as she talks to best-selling author and former New York Times columnist, Mark Bittman about what it takes to make your meal better on every level. Sam knows her farmers well, and that relationship plays a part in the way the meat tastes. We encourage you to seek out these craftspeople in your area — they can help you stay True to Food.
True to Food films
Our series of short films brings to life the True to Food philosophy. Through a range of various food experts, we explore how to get the best out of everything we cook. In our first episode, best-selling author Mark Bittman shows us why getting to know your local butcher can actually make everything taste better.
Better cooking through better thinking
Building a luxury kitchen appliance brand from the ground up puts us in a rare and enviable position. With the backing of LG Electronics, we hired a U.S. team of the best and most experienced minds in the industry. Then we put that experience to work challenging the market with innovative thinking, purposeful design and leading-edge technologies that fulfill a cook’s actual needs.
Here to help you keep cooking 24/7
From our 24/7 Concierge Service to our industry-leading 3-year warranty* with an unprecedented 5-day Repair or Replace Promise, we’re committed to keeping you cooking.
*Basic warranty is two years from date of purchase. Third year is added at no cost when product registration is completed online with owner opt-in for WiFi monitoring.
SmartThinQ Technology
All LG appliances have SmartThinQ®, a future-ready open platform that controls the most extensive range of WiFi-enabled appliances available today – with simply one app to manage them all. Just download the free LG SmartThinQ app onto your Android or iOS device and you can manage all of your LG smart appliances.